Check that the issue is truly a Desktop App issue and not an issue with our Web App. The Desktop App makes use of the Mattermost Web App to render Mattermost. This repository is for issues with the Desktop App wrapper.
You can do this by going to your web browser (preferably Chrome) and attempting to reproduce the issue there.
If it does, the issue should be reported to the [main Mattermost repository](https://github.com/mattermost/mattermost/issues).
- label:This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/mattermost-server/issues).
- label:This issue reproduces on the most recent [stable version](https://github.com/mattermost/desktop/releases/latest), or the most recent [prerelease version](https://github.com/mattermost/desktop/releases) of the Mattermost Desktop App.
- label:I have read the [contribution guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
required:true
- type:input
attributes:
label:Mattermost Desktop Version
description:|
What version of the Desktop App are you using? You can find it by going to [Help] > [Version Number].
validations:
required:true
- type:input
attributes:
label:Operating System
description:|
What operating system does this issue occur on? Please include the distribution name (if necessary) and architecture.
Examples:
- Windows 10 x64
- macOS Ventura 13.2 Apple Silicon
- Ubuntu Linux 22.04 LTS x64
validations:
required:true
- type:input
attributes:
label:Mattermost Server Version
description:|
Which version of the Mattermost Server did this occur on?
You can find your Mattermost Server version by [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on the grid in the top-left corner.
- type:textarea
attributes:
label:Steps to reproduce
description:|
Include a clear description of the steps taken to reproduce this issue.
It is also helpful to attach a screenshot or video if applicable.
validations:
required:true
- type:textarea
attributes:
label:Expected behavior
description:Include a clear description of what you expect to happen.
validations:
required:true
- type:textarea
attributes:
label:Observed behavior
description:Include a clear description of what actually happens.
validations:
required:true
- type:textarea
attributes:
label:Log Output
description:Please include output from the log files. You can find the location of the log files by going to [Help] > [Show logs].