description:Create a report about an issue you found in the Mattermost Desktop App
title:"[Bug]: "
labels:"Type/Bug"
body:
- type:checkboxes
attributes:
label:Before you file a bug report
description:Please ensure you can confirm the following
options:
- label:I have checked the [issue tracker](https://github.com/mattermost/desktop/issues) and have not found an issue that matches the one I'm filing.
required:true
- label:"This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16."
required:true
- label:"This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/."
required:true
- label:This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/mattermost-server/issues).
- label:This issue reproduces on the most recent [stable version](https://github.com/mattermost/desktop/releases/latest), or the most recent [prerelease version](https://github.com/mattermost/desktop/releases) of the Mattermost Desktop App.
- label:I have read the [contribution guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
required:true
- type:input
attributes:
label:Mattermost Desktop Version
description:|
What version of the Desktop App are you using? You can find it by going to [Help] > [Version Number].
validations:
required:true
- type:input
attributes:
label:Operating System
description:|
What operating system does this issue occur on? Please include the distribution name (if necessary) and architecture.
Examples:
- Windows 10 x64
- macOS Ventura 13.2 Apple Silicon
- Ubuntu Linux 22.04 LTS x64
validations:
required:true
- type:input
attributes:
label:Mattermost Server Version
description:|
Which version of the Mattermost Server did this occur on?
You can find your Mattermost Server version by [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on the grid in the top-left corner.
- type:textarea
attributes:
label:Steps to reproduce
description:|
Include a clear description of the steps taken to reproduce this issue.
It is also helpful to attach a screenshot or video if applicable.
validations:
required:true
- type:textarea
attributes:
label:Expected behavior
description:Include a clear description of what you expect to happen.
validations:
required:true
- type:textarea
attributes:
label:Observed behavior
description:Include a clear description of what actually happens.
validations:
required:true
- type:textarea
attributes:
label:Log Output
description:Please include output from the log files. You can find the location of the log files by going to [Help] > [Show logs].
render:shell
validations:
required:true
- type:textarea
attributes:
label:Additional Information
description:If you have anything else to add to the ticket, you may do so here.