[MM-50250] Revised Issue Templates with Issue Forms (#2546)
* [MM-50250] Revised Issue Templates with Issue Forms * Typo * More typos * Update .github/ISSUE_TEMPLATE/bug_report.yml Co-authored-by: Amy Blais <29708087+amyblais@users.noreply.github.com> * Update .github/ISSUE_TEMPLATE/bug_report.yml Co-authored-by: Amy Blais <29708087+amyblais@users.noreply.github.com> * Update .github/ISSUE_TEMPLATE/bug_report.yml Co-authored-by: Amy Blais <29708087+amyblais@users.noreply.github.com> * Update .github/ISSUE_TEMPLATE/crash_report.yml Co-authored-by: Amy Blais <29708087+amyblais@users.noreply.github.com> --------- Co-authored-by: Amy Blais <29708087+amyblais@users.noreply.github.com>
This commit is contained in:
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GitHub
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.github/ISSUE_TEMPLATE/beta_report.md
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---
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name: Beta Testing Report
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about: Report issues found while using a beta version of the Mattermost Desktop App
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---
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I confirm (by marking "x" in the [ ] below: [x]):
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- [ ] I have confirmed this is an issue on the newest beta build [available here](https://github.com/mattermost/desktop/tags)
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- [ ] This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/platform/issues).
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- [ ] I have read [contributing guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
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---
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**Summary**
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<!--
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Issue in one concise sentence.
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-->
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**Environment**
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- Operating System:
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- Mattermost Desktop App version: X.X.X <!-- See [Help] > [Version Number] -->
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- Mattermost Server version: X.X.X <!-- See [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on three dots next to your profile picture -->
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**Steps to reproduce**
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**Expected behavior**
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**Observed behavior**
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<!--
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Please include relevant error messages and/or screenshots.
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-->
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**Possible fixes**
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<!--
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If you can, link to the line of code that might be responsible for the problem.
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-->
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---
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name: Bug report
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about: Create a report about an issue you found
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---
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I confirm (by marking "x" in the [ ] below: [x]):
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- [ ] This is not a troubleshooting question. [Troubleshooting questions go here: https://docs.mattermost.com/install/troubleshooting.html](https://docs.mattermost.com/install/troubleshooting.html).
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- [ ] This doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/platform/issues).
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- [ ] I have read [contributing guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
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---
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**Summary**
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<!--
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Issue in one concise sentence.
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-->
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**Environment**
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- Operating System:
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- Mattermost Desktop App version: X.X.X <!-- See [Help] > [Version Number] -->
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- Mattermost Server version: X.X.X <!-- See [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on three dots next to your profile picture -->
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**Steps to reproduce**
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**Expected behavior**
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**Observed behavior**
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<!--
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Please include relevant error messages and/or screenshots.
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-->
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**Possible fixes**
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<!--
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If you can, link to the line of code that might be responsible for the problem.
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-->
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.github/ISSUE_TEMPLATE/bug_report.yml
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name: Bug report
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description: Create a report about an issue you found in the Mattermost Desktop App
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title: "[Bug]: "
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labels: "Type/Bug"
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body:
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- type: checkboxes
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attributes:
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label: Before you file a bug report
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description: Please ensure you can confirm the following
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options:
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- label: I have checked the [issue tracker](https://github.com/mattermost/desktop/issues) and have not found an issue that matches the one I'm filing.
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required: true
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- label: "This issue is not a troubleshooting question. Troubleshooting questions go here: https://forum.mattermost.com/c/trouble-shoot/16."
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required: true
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- label: "This issue is not a feature request. You can request features and make product suggestions here: https://mattermost.com/suggestions/."
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required: true
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- label: This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/mattermost-server/issues).
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required: true
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- label: I have read the [contribution guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
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required: true
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- type: input
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attributes:
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label: Mattermost Desktop Version
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description: |
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What version of the Desktop App are you using? You can find it by going to [Help] > [Version Number].
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validations:
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required: true
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- type: input
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attributes:
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label: Operating System
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description: |
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What operating system does this issue occur on? Please include the distribution name (if necessary) and architecture.
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Examples:
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- Windows 10 x64
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- macOS Ventura 13.2 Apple Silicon
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- Ubuntu Linux 22.04 LTS x64
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validations:
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required: true
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- type: input
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attributes:
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label: Mattermost Server Version
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description: |
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Which version of the Mattermost Server did this occur on?
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You can find your Mattermost Server version by [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on the grid in the top-left corner.
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- type: textarea
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attributes:
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label: Steps to reproduce
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description: |
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Include a clear description of the steps taken to reproduce this issue.
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It is also helpful to attach a screenshot or video if applicable.
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validations:
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required: true
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- type: textarea
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attributes:
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label: Expected behavior
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description: Include a clear description of what you expect to happen.
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validations:
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required: true
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- type: textarea
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attributes:
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label: Observed behavior
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description: Include a clear description of what actually happens.
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validations:
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required: true
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- type: textarea
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attributes:
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label: Log Output
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description: Please include output from the log files. You can find the location of the log files by going to [Help] > [Show logs].
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render: shell
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validations:
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required: true
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- type: textarea
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attributes:
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label: Additional Information
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description: If you have anything else to add to the ticket, you may do so here.
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72
.github/ISSUE_TEMPLATE/crash_report.yml
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name: Crash report
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description: Create a report about a crash you experienced while using the Mattermost Desktop App
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title: "[Crash]: "
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labels: "Type/Crash Report"
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body:
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- type: checkboxes
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attributes:
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label: Before you file a crash report
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description: Please ensure you can confirm the following
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options:
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- label: I have checked the [issue tracker](https://github.com/mattermost/desktop/issues) and have not found an issue that matches the one I'm filing.
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required: true
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- label: This issue doesn't reproduce on web browsers (such as in Chrome). If it does, [issue reports go to the Mattermost Server repository](https://github.com/mattermost/mattermost-server/issues).
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required: true
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- label: I have read the [contribution guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
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required: true
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- type: input
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attributes:
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label: Mattermost Desktop Version
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description: |
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What version of the Desktop App are you using? You can find it by going to [Help] > [Version Number]. If you cannot access that, please check which version you downloaded, or ask your system administrator.
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validations:
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required: true
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- type: input
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attributes:
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label: Operating System
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description: |
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What operating system does this issue occur on? Please include the distribution name (if necessary) and architecture.
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Examples:
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- Windows 10 x64
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- macOS Ventura 13.2 Apple Silicon
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- Ubuntu Linux 22.04 LTS x64
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validations:
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required: true
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- type: input
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attributes:
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label: Mattermost Server Version
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description: |
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Which version of the Mattermost Server did this occur on?
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You can find your Mattermost Server version by [Mattermost Menu] > [About Mattermost], where [Mattermost Menu] can be accessed by clicking on the grid in the top-left corner.
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If you cannot access this, ask your system administrator.
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- type: dropdown
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attributes:
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label: What type of crash did you experience?
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options:
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- White screen (I can see the top bar, but I cannot see my Mattermost server)
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- Uncaught exception (I saw a dialog pop up that said "The Mattermost app quit unexpectedly")
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- System crash (The application quit unexpectedly with no warning, or the operating system reported a crash)
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validations:
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required: true
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- type: textarea
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attributes:
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label: Crash report details
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description: |
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Please provide any information you can about the crash you experienced.
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- White screen: If you experience a white screen, please first verify that the same behaviour doesn't reproduce on the browser and if it doesn't, you can go to [View] > [Developer Tools for Current Server], clicking on the Console tab, then right-clicking on the logs area and clicking [Save as]. Then you can copy and paste the contents of that file here.
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- Uncaught exception: If you receive a dialog that says "The Mattermost app quit unexpectedly", click on the Show Details button. Copy the text that is shown and paste it there.
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- System crash: For any other crashes, please provide the trace log or Event Viewer output or anything else that might be relevant here.
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render: shell
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validations:
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required: true
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- type: textarea
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attributes:
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label: Log Output
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description: Please include output from the log files if relevant. You can find the location of the log files by going to [Help] > [Show logs]. If you cannot access that, you can find them [here](https://docs.mattermost.com/install/troubleshooting.html#mattermost-desktop-app-logs).
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render: shell
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- type: textarea
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attributes:
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label: Additional Information
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description: If you have anything else to add to the ticket, you may do so here.
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9
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---
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name: Feature request
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about: Suggest an idea for this project
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---
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Suggest features in the Mattermost feature idea forum so it can be discussed, upvoted and considered for a [help wanted ticket](https://docs.mattermost.com/process/help-wanted.html).
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https://mattermost.com/suggestions/
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---
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name: Troubleshooting question
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about: Ask a question to solve installation and configuration issues
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---
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For troubleshooting, see [https://docs.mattermost.com/install/troubleshooting.html](https://docs.mattermost.com/install/troubleshooting.html).
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31
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---
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name: Upgrade dependencies
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about: A checklist to upgrade dependencies after cutting release
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---
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### package.json
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#### Electron
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- [ ] Electron and Spectron
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- [ ] electron-builder
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#### Build tools
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- [ ] Babel
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- [ ] Webpack
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#### Test tools
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- [ ] ESLint
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- [ ] Other test tools
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#### Others
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- [ ] Other devDependencies
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### src/package.json
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#### React
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- [ ] React
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- [ ] React-Bootstrap
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#### Others
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- [ ] Other dependencies
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I confirm (by marking "x" in the [ ] below: [x]):
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- [ ] This is not a troubleshooting question. If you have having issues, please send us a message in the [Peer-to-peer Help](https://community-daily.mattermost.com/core/channels/peer-to-peer-help) or the [Developers: Desktop App](https://community-daily.mattermost.com/core/channels/desktop-app) channels on the Mattermost Community server
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- [ ] I have read [contributing guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md).
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---
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**Summary**
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<!--
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Issue in one concise sentence.
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-->
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**Steps to reproduce**
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||||
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<!--
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Please include all of the following:
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- Operating System
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- Mattermost Desktop App version (See **Help > Version Number**)
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- Mattermost Server version (See **Products menu > About Mattermost**, where **Products menu** can be accessed in the top-left corner)
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- Clear steps to reproduce the issue
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-->
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**Expected behavior**
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**Observed behavior**
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<!--
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Please include relevant error messages and/or screenshots.
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-->
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**Possible fixes**
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||||
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||||
<!--
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If you can, link to the line of code that might be responsible for the problem.
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-->
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---
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[JIRA tickets](https://mattermost.atlassian.net/issues/?filter=-4&jql=component%20%3D%20%22Desktop%20App%22%20order%20by%20created%20DESC) are created for all valid bug reports filed here. Bugs and features that the Mattermost core team are not immediately working on are opened as [Help Wanted GitHub issues](https://developers.mattermost.com/contribute/getting-started/contribution-checklist/) and welcome to contributions.
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Our goal is to bring the Mattermost desktop repository into our day-to-day internal process with the hope of having more frequent desktop releases with faster feature development and turnaround time on bug fixes.
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Before submitting, please confirm you've
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- [ ] read and understood our [Contributing Guidelines](https://github.com/mattermost/desktop/blob/master/CONTRIBUTING.md)
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- [ ] completed [Mattermost Contributor Agreement](https://mattermost.com/contribute/)
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- [ ] executed `npm run lint:js` for proper code formatting
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- [ ] executed `npm run check-types` for proper type checking
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- [ ] executed `npm run test` to ensure all automated tests pass
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Please provide the following information:
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**Summary**
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<!--
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Write a short (one line) summary that describes the changes in this pull request for inclusion in the changelog
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-->
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**Issue link**
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<!--
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Please include a link to the GitHub issue this pull request addresses, if applicable.
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-->
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**Test Cases**
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**Additional Notes**
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Loading…
Reference in a new issue